Public Announcements


Get ready for the Spring Fling Meeting - May 9th 5PM-7PM


SAVE THE DATE! - September 5th 4:30p - 6:30p

Event: Getting the most out of your Temp Agency

Time: 4:30p – 6:30p

Where: Schlafly Bottleworks (Crown Room)

Address: 7260 Southwest Avenue
Maplewood, MO 63143

Phone: (314) 241-2337


Come join us for drinks, appetizers, and some great discussion with fellow Help Desk Professionals from across the St Louis area.



About our Sponsor:

TEKsystems is an Allegis Group company, the largest private talent management firm in the world. Their longstanding history and industry-leading position speak to their success in providing IT staffing solutions and IT services that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing market.


For more information visit their site:



Save the date! - July 18, 4:30pm - 6:30pm

Come and Join HDI to mix and mingle with other like minded professionals at a summer social.  

Appetrizers and beverages will be provided while you socialize with your industry peers. 

Bocce ball will be available until 6:15pm for those intersted in playing. 


Thanks to our sponsor  SyllogisTeks



Office Elections

HDI Gateway Chapter

HDI Gateway Chapter

The local chapter is looking for officer nominations for upcoming election activities.  If you are interested in volunteering to help your local chapter in a role please complete the following survey. 


Survey: Office Elections (click here to access)


Closes: 2018-04-20


19 Finalists Selected for the 2017 HDI Technical Support Industry Awards

19 Finalists Selected for the 2017 HDI Technical Support Industry Awards


HDI Gateway Chapter achieved Circle of Excellence 2016


 We are very pleased to say we received the 2016 HDI Circle of Excellence award.  This is a way that HDI global is able to evaluate the chapter being a resource for the community.


Robert Half Technology - 2018 Premier Award Sponsor



It's official! We are excited to report that Robert Half Technology is once again HDI's premier award sponsor for the 2018 awards program. Specifically, Robert Half Technology is sponsoring the following HDI Awards:

  • Analyst of the Year Award (AOY)
  • Desktop Support Technician of the Year Award (DSTOY)
  • Manager of the Year Award
  • Team Excellence Award


 More about Robert Half Technology


Get KCS Certified

Did you know that you can be KCS Certified for just $195.00 ?

This certification is for those individuals who want to demonstrate that they understand Knowledge-Centered Support (KCSSM) practices and how they provide value. This certification ensures a consistent understanding of the KCS methodology for everyone in the organization.

Register for the KCS Foundation online course for only $195!

(Hurry, this offer only lasts through August 31st).


KCS Foundations Course


HDI Support Center Analyst Certificaton- Local training

Wanting to achieve your HDI Support Center Analyst Certification? We are hosting a class in St. Louis on September 28th and 29th in the downtown area. Register for the course at and use the training code LCSTL


Gateway Chapter Library

As an added benefit to your membership we are adding a lending library of content.  Have something you would like to lend to someone? Let us know and we can coordinate it in the library. 

This is an early work in progress, but wanting to add additional resources for you.


We want your feedback

Please take a moment to complete a survey related to our local chapter. We will use this feedback to grow and mature as an organization helping our members.  If you would like to provide any feedback we welcome you to send it to

HDI Gateway Survey