Catalog
We would like to start a lending library among our chapter. Want to borrow a book? Wamt to add something to our library please let us know.
We are still a work in progress for this section and should be available shortly.
Team development activities for trainers
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1001 ways to reward employees
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A guide to help desk concepts
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Crucial Conversations
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Essentials of Organizational Behavior
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How to be a more effective group communicator
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Managing knock your socks off service
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The levity effect - CD
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The 8th Habit - Audio CD
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Spectacular Support Centers
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Don't sweat the small stuff
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Effective Customer Service
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Leadership 101 - Audio CD
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Service and Support Handbook
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All I really need to know I learned in kindergarden
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The Seven Minute Difference
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The 7th habits of highly effective people
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On Time, On Target manager
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Getting things done
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IDIOT'S guide to Great Customer Service
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Surviving the 15 second resume read
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The Art of Possibilities
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The Customer Service Activity Book
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Customer Service Skills For Success
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Running an Effective Help Desk
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